How can I cancel my account?
- 06 Jun 2024
- 1 Minute to read
How can I cancel my account?
- Updated on 06 Jun 2024
- 1 Minute to read
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You can cancel your subscription by accessing Settings->Subscription section:
Cancelling your account
Please note that Darwinex Zero collects payments automatically every month. This means that in order to avoid unnecessary payments, you should cancel your subscription before the next payment date.
Should you choose to cancel your subscription, you will retain access to your signal account and the Darwinex Zero platform through the end of the current billing period*. At the end of the billing period, your MetaTrader signal account will be closed, however you will retain access to the Darwinex Zero platform and will be able to view your DARWIN history and information in relation to capital allocation received and performance fees earned.
Note that it is not possible to reactivate a cancelled account, so cancelling your subscription in effect means losing your accumulated track record.
*Subscriptions cancelled on calibration stage are automatically cancelled and it is not possible to reactivate.
Reactivation of a cancelled subscription
Should you change your mind after cancelling your subscription you can avoid losing your track-record by reactivating the subscription before the next payment date. After the end of the month, the track-record will be deleted.
Once your subscription has been cancelled and not reactivated before the next payment date, you will only be able to restart your subscription.
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